Your Service Assistant for stronger customer relationships
Better planning. Higher profits. Long-term loyalty.
Black Control Box (BCB) is a Service Assistant that connects you directly to every machine in your care. Deliver automated maintenance, faster service, and worry-free machine ownership to your customers. Zero surprises. Zero lost revenue.
Designed to work with your tools. Delivers value from day one.
Proactive sales
See customer needs early. Turn all machine data into the right offer at the right time.
Rank thousands of machines by age, operating hours, and wear to target the best replacement deals.
Find your next machine sale
Identify overloaded machines and operations that need more capacity.
Replace machines at the right time
Know exactly when an aging machine becomes too expensive for your customer to keep.
Earn more on machine trade-ins
Buy machines from customers at the right price and resell them for more with verified service history.
Boost aftermarket sales
Sell parts, tires, and consumables exactly when a machine’s condition creates demand.
Create new recurring revenue
Give customers BCB Service Assistants for free to build VIP partnerships — or turn premium features into paid packages with monthly or one-time fees.
Increase customer lifetime value
Stay connected across the entire machine lifecycle and win the next sale before competitors do.
Profitable maintenance
See maintenance needs before they’re due. Plan them around your service routes and complete the work when a technician is already nearby.
Turn upcoming maintenance into planned profit
See maintenance before it is due and schedule it around your service routes — not your service routes around maintenance.
Lower the cost of every maintenance job
Fewer dedicated trips and less driving mean higher profit margins on the same work.
Capture more maintenance revenue
Prevent missed maintenance and turn more upcoming service needs into completed, invoiced work.
Make every technician’s day more profitable
Fill gaps in daily routes with nearby upcoming maintenance. Give technicians full machine history before arrival to increase billable hours and eliminate repeat visits.
Fleet control
Keep an eye on your stock and rental machines without monthly fees — know where they are, how they’re performing, and what they need.
Turn static stock lists into a real-time inventory overview
Monitor unsold machines without monthly fees. Always know their location, battery status, condition, and readiness for the next customer.
Keep every rental machine under control
Track location, operating hours, and machine health throughout the rental period — and bill customers accurately based on real operating hours.
See the true profitability of every rental unit
Track maintenance costs, repair expenses, and fleet utilization to know which machines make money — and which are ready to leave the fleet.
Bring premium machine control to your customers
Upgrade machines with BCB PRO to offer operator identification, digital checklists, advanced machine monitoring, and remote immobilization.
Built to keep your customers happy.
Connect every machine.
Control the machines that need more.
